Types of Information We Collect
When you use the 1825 platform, we collect several categories of information to enable us to provide quality and secure services. The types of information we collect include:
Username, email address, encrypted password, date of birth (for age verification), and phone number provided during registration. This information is used to verify identity and provide access to your 1825 account.
IP address, browser type, operating system, screen resolution, and other technical data automatically sent by your device. This information helps optimize user experience and detect suspicious activity.
We record transaction history in Ringgit Malaysia (RM), including deposits and withdrawals. However, sensitive details such as bank account numbers or digital wallet information are not stored directly by 1825 — these are processed through secure, licensed payment gateways.
Records of gameplay, bets placed, pages visited, session duration, and interactions with platform content. This data is used to improve user experience, tailor recommendations, and ensure fair play.
How We Use Your Information
The information collected by 1825 is responsibly used for the following purposes:
- Account Management: Handle registration, login, identity verification, and user account management.
- Transaction processing: Facilitating deposits and withdrawals in MYR via secure payment methods.
- Platform Improvements: Analyze usage patterns to improve design, performance, and usability of 1825.
- Security and Fraud Prevention: Detect suspicious activity, protect user accounts, and maintain platform integrity.
- Service Communications: Send account notifications, terms updates, transaction info, and customer support feedback.
- Legal compliance: To fulfill legal and regulatory obligations related to operating the platform in Malaysia.
Cookies and Tracking Technologies
The 1825 platform uses cookies and similar technologies to enhance user experience. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies:
- Essential Cookies: Required for basic platform functions such as login sessions and account security. This cookie cannot be disabled.
- Performance Cookies: Collecting anonymous data on how users interact with the website to help us improve platform performance.
- Preference Cookies: Save user preferences such as language and display settings.
You can manage or disable cookies via your browser settings. However, disabling certain cookies may affect platform functionality.
Data Storage and Security Measures
1825 stores user information on servers secured with SSL encryption and strict technical safeguards. Access to personal data is restricted to authorized staff and subject to strict internal controls.
Your personal data will be retained only as long as necessary to fulfill the collection purposes or to comply with applicable legal requirements. After the retention period ends or upon your request for deletion, data will be securely deleted or anonymized.
While we take reasonable measures to protect your data, no security system is completely foolproof. We encourage users to keep their account credentials confidential and report any suspicious activity to the 1825 support team.
Sharing Information with Third Parties
1825 does not sell or rent users’ personal information to third parties for marketing. However, we may share information in the limited cases below:
- Service Providers: Third parties providing technical services such as payment processing, server hosting, and analytics — all bound by strict confidentiality agreements.
- Legal Requirements: When required by Malaysian law, court orders, or authorized authorities.
- Rights Protection: To protect the rights, property, or safety of 1825, our users, or the public if there is a legitimate threat.
All data sharing with third parties is conducted under appropriate contractual protections and in compliance with applicable data protection laws.
Your Rights as a User
As a 1825 user, you have the following rights regarding your personal data:
You have the right to request a copy of personal data we hold about you.
You may request correction of any inaccurate or incomplete information in our records.
In certain cases, you may request the deletion of your personal data from our systems.
To exercise any of the above rights, please contact the 1825 support team at: [email protected]. We will process your request within a reasonable timeframe under applicable laws.
Policy Updates and How to Contact Us
1825 reserves the right to update this Privacy Policy occasionally to reflect changes in our practices, technology, or legal requirements. Significant changes will be clearly communicated to users via notices on the website.
We encourage you to review this page regularly to stay informed about how we handle your data. Continued use of the platform after changes are posted indicates your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding privacy and data protection, please contact our support team:
Email: [email protected]
Questions? We’re Here to Help
For privacy inquiries or to exercise your data rights, contact our team or check the FAQ section for more information.